2017 has been a busy year for the Pensions Ombudsman, with over 180 determinations made at the time of writing for the year to date, compared to 246 for the whole of 2016.  This article looks at some of the common themes that have emerged from the decisions and what these might mean for pension trustees, administrators and advisers.

The cases examined include: 

  • trustee process in ill-health retirement cases;
  • interference by the Ombudsman in Trustee decisions;
  • GMP equalisation in ongoing pension schemes; and
  • an examination of the level of award the Ombudsman makes for non-financial loss.

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