A picture may be worth a thousand words, however a single misplaced word or statement in a conflict situation can lead to drastic financial consequences. The ability to convey and illustrate your point clearly either in an email, on the phone or in person is an important skill to master in this fast-paced digital world. While it may take time and practice to master the 'art' of communicating effectively, there are a number of simple steps you can take to speed your way to clearer communication.

Further webinars in the series

Each webinar in the series qualifies for CPD. Click here for further information.